Information We Collect

We may collect information you provide, including your name, billing and shipping addresses, email address, mobile phone number, account details, order history, customer-service messages, artwork, uploaded files, Canva links, mockup requests, and other information connected to an order or request.

We also collect technical and usage information such as IP address, browser and device details, cookie identifiers, referring pages, pages viewed, cart activity, and interactions with the website.

Payment Information

Payments are processed through WooPayments and the payment methods it makes available at checkout. Magnolia Transfers does not store complete payment-card numbers. Payment providers may collect and process payment, identity, fraud-prevention, and transaction information under their own privacy terms.

How We Use Information

We use information to process and fulfill orders, calculate tax and shipping, provide account and order-tracking features, review artwork, respond to support requests, create requested mockups, prevent fraud, protect the website, maintain business records, comply with legal obligations, and improve our products and website.

Where permitted, we may also use contact and shopping activity to communicate about products, promotions, abandoned carts, or updates. You may opt out of promotional email using the unsubscribe option in the message.

Cookies, Analytics, and Advertising

The website uses cookies and similar technologies needed for shopping carts, checkout, customer accounts, security, preferences, performance, and analytics. Active Google for WooCommerce and Pinterest for WooCommerce integrations may receive website, product, order-attribution, or advertising-event information when their features are enabled.

You can adjust browser cookie settings, but blocking necessary cookies may prevent cart, checkout, account, or other website features from working correctly.

When We Share Information

We share information only as reasonably needed with services that help operate the website and business, including payment processors, shipping carriers, website hosting, security and caching services, email services, tax and commerce tools, and the Google and Pinterest integrations described above. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

We do not sell complete payment-card numbers, and we do not authorize service providers to use customer information for purposes unrelated to the services they provide to Magnolia Transfers.

Accounts, Guest Orders, and Customer Records

Registered customers can use their account to review available order information. Guest orders are linked using order and contact information. We maintain order, support, artwork, refund, replacement, and customer-interaction records as reasonably needed for service, accounting, fraud prevention, dispute handling, and legal compliance.

Data Retention and Security

We keep information only as long as reasonably needed for the purposes described in this policy, including legal, tax, accounting, warranty, fraud-prevention, and dispute requirements. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your Privacy Choices

You may ask to access, correct, export, or delete personal information by emailing support@magnoliatransfers.com. We may need to verify your identity. Some information must be retained when required for orders, taxes, legal compliance, security, or dispute resolution.

Additional state privacy rights may apply depending on where you live. We will honor rights that cannot legally be waived.

Children

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

Policy Updates and Contact

We may update this policy as the website and our practices change. The effective date at the top identifies the current version. Questions or privacy requests may be sent to support@magnoliatransfers.com.